• How do I file a complaint?

• What is provided by a credit services organization?

• Where can I find a list of persons or companies registered as credit services organizations in Oregon?

• Where can I get a registration package?

• Where can I get more information?

• Who is authorized to provide credit improvement services or educational materials to Oregon consumers?

• Who is exempt from registration?

The Division of Finance and Corporate Securities (DFCS) investigates complaints involving credit services organizations. To file a complaint online or download a Microsoft Word Version of the form, click here. Submit written complaints to the division.

Written complaints should contain a brief but accurate explanation of the problem and advise us of your desired result. Any documentation to support the complaint will help the division to more quickly resolve the complaint. Do not send original documents, send copies.

Services and/or products which:

1. Improves, saves, or preserves a consumer's credit record, history, or rating;
2. Assists in obtaining an extension of credit;
3. Provides advice, assistance, instruction, or instructional materials with regard to either of the above.

Visit the list of credit services organizations registered to provide credit services and/or products to Oregon consumers.

Visit the credit services organizations site and everything you need to apply is included in the initial registration pack 2793.pdf.

The Division of Finance and Corporate Securities has been designated as the regulator of all registered credit services organizations operating in Oregon. You can get more information by calling (503) 378-4140.

Only those persons who are registered with the Department of Consumer and Business Services, Division of Finance and Corporate Securities, and their authorized agents. A list of registered organizations can be found at credit services organizations.

See ORS 646A.252 (2) (b) for listing of exempted persons or organizations.